Staffbase GmbH
Staffbase was faced with the challenge of taking over a company with 150 employees and a CSAT of approx. 85%, which was already using existing
Staffbase was faced with the challenge of taking over a company with 150 employees and a CSAT of approx. 85%, which was already using existing
By introducing Zendesk, the desired transparency was achieved across all communication channels and the existing chatbot and survey tools could be seamlessly integrated. Inquiries via
By introducing Zendesk, Jelmoli was able to significantly reduce the processing time for customer inquiries. Positive side effects such as the adaptation of the processes
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