CONSULTING & IT
Customized customer service - smart, efficient and automated
Why Leafworks?
Pragmatic
Sometimes you just need to start. This principle has proven itself for us and our customers. The focus is on the result. We plan quickly and carefully and accompany you through every step of the process. Problems are identified and resolved quickly. We work with you to develop individual solutions that are tailored to your needs.
Fair
Honesty and openness are our priority. We will give you our opinion and estimate the effort and costs as precisely as possible based on our experience.
Competent
You can rely on our years of experience in the areas of customer service, CRM and BI. Our consultants and developers are professionals and are guaranteed to help your company achieve the best results
Leafworks is a Zendesk Master Partner
As Zendesk Premium Partner, we implement projects in the customer service environment. We take over the complete adaptation to the internal CI / CD, automation within Zendesk, custom apps and integrations of your backend systems.
Customer Service Solutions
We help you to improve your customer experience through multi-channel service solutions (Zendesk)
Customer Relationship Management (CRM)
The customer is the focus of every company. CRM systems support your business in terms of marketing, sales and support. It is almost impossible to keep track of the multitude of systems. We help you choose the right CRM system by considering your individual requirements.
Business Intelligence (BI) Beratung
You don’t know how to analyze and evaluate your data? We help you define your own BI strategy and support you with best practices to build a successful BI solution.
Customer Reviews
