Zendesk Telephony Middleware
Why?
The current telephone systems integration has no Zendesk Marketplace Integration, or the existing app doesn't meet your expectations? Now you have the choice to develop an integration based on Zendesk-APIs or save effort and use our Telephony Middleware.
PRICING MODEL
The telephony middleware is billed monthly. Please contact us to find out more about our pricing model.
TELEPHONE SYSTEMS
We already have developed a variety of Zendesk telephony integrations with the use of the middleware. The supported systems are continually extended.
Setup
Ideally, the system has to be able to send API calls on incoming calls to our Middleware, or submit a request to an URL. We are happy to do the setup along with your telephony team.
Example: Successful implementation of a telephony solution with Zendesk realized for the Jelmoli AG.
