Many customer support team issues are resolved via integration & automation, allowing more time to spend on customer relationship management rather than focusing on managing software.
Zendesk Support enhancements are a great way for businesses to provide the best customer experience through automation. Leafworks is one of the leading experts in Zendesk, having built integrations that automate things like updating tickets with CRM software such as Salesforce Service Cloud and reducing redundant data entry.
We’ve built Zendesk solutions for companies both big and small, so we know what businesses are looking for when they choose to enhance their systems. If you’d like to talk about customer service consulting or anything at all to do with Zendesk, contact us and we’ll be happy to help. Zendesk provides a comprehensive customer support solution that is completely adaptable to your present and future requirements.
By utilizing Zendesk’s flexible API, we can optimise your customers’ experience and give your employees the tools they need to provide outstanding customer service. Our customer service consulting and software solutions are flexible and scalable, so you can choose exactly how much or little of our help you want. Let’s discuss how we can use Zendesk to make your customers’ support experience better.