Customer relationship management (CRM) consulting Tool evaluation Hundreds of different CRM solutions are available on the market. We help you to find the right solution, taking into account your individual requirements. Processes & Requirements Whether marketing, sales or customer service. Together, we define your implementation strategy for a successful CRM project. Implementation The last step before you can start using the system in day-to-day business is the implementation itself. Many CRM projects fail because too much effort is put into a 120% solution in the first step.