Leafworks

CRM consultants for better customer relationships

Want to improve your customer relationships? Our CRM consultants combine technical expertise with a deep understanding of your business processes. Together with other Leafworks specialists, they develop solutions that fit your requirements.

74% of respondents say CRM solutions improve access to customer data and help them deliver a more personalised service.

What does a CRM Consultant do at Leafworks?

Our CRM consultants combine technical know-how with an open ear for your requirements. Working with you, they develop CRM concepts that fit your business processes and your company.

Our recipe for success:

For a successful CRM implementation, we combine experience, teamwork and an efficient approach. Here is what matters to us:

Experience meets innovation

Our CRM consultants have years of expertise and always have their finger on the pulse.

Teamwork makes the difference

Behind each consultant is a team of other specialists as well as proven solutions and tools.

Fast results

We focus on efficient implementation instead of endless concept phases.

Sustainable solutions

We are happy to support you as a long-term partner after go-live.

How a CRM consultant works

Zendesk automatisierung
1. analysis & strategy

Your CRM consultant analyzes your processes, identifies opportunities for improvement and develops a CRM strategy that fits your business goals.

CRM Migration
2. conception & planning

Together with other Leafworks experts, your consultant develops a detailed concept. Every step, from system selection to integration, is carefully planned and coordinated with you.

3. implementation & training

During implementation, we focus on quality and an efficient approach. Your team is involved and trained from the start.

4. optimization & support

Continuous optimization begins after the go-live. Your CRM consultant will continue to support you and ensure that your CRM solution grows with your company.

eigenes kundenportal erstellen - Software und Vorgehen

Your added value with a CRM consultant

  • professional advice at eye level
  • efficient process optimization
  • sustainable improvement of customer relationships
  • measurable success in a short time
  • long-term support and assistance
Book a free introductory appointment

Practical example: JobCloud AG

The challenge: A complex support system with various tools running in parallel, which cost more time than they saved, plus a lack of overview. Our CRM consultant analyzed the situation and developed a tailor-made solution.
The result: Just eight weeks after the go-ahead, an efficient CRM system, automated support processes, shorter processing times and significantly higher customer satisfaction were in place.
All success stories

Your next step towards better customer relationships

Want to develop your support together with experienced consultants? Talk to us about your CRM strategy. In a no-obligation initial consultation, we can discuss how CRM consulting from Leafworks can support you.
Book a free introductory appointment
Kundenplattform

Careers at Leafworks

Do you love happy customers and want to join our team? As a CRM consultant at Leafworks, you can expect exciting projects, collaboration with experienced colleagues and opportunities to develop your skills. Discover our vacancies on the careers page.
CRM Consultant wanted

Leafworks Blog

Improve customer relationship management: tablet showing satisfaction, loyalty, service and growth

Improve customer relationships with CRM

In Deloitte’s Digital CRM study published in 2020, 92 percent of the CRM decision-makers surveyed described effective customer relationship management as crucial to their company’s business goals. Small and medium-sized businesses also face the question of how to improve their

Read more
12. November 2026
Scroll to Top