Get to know Leafworks!
Fast and uncomplicated solutions for your business
- Customer Service
- Customer Centricity and Customer Journey
- Digitalization
Your customer service experts

Marvin Post
SOLUTION HERO
🇩🇪
🇬🇧
Zendesk Introduction & Best Practices (Quick-Start), Integrations, Migrations to Zendesk, Customer Support Processes, Telephony (Aircall)

Maik Isernhinke
CONSULTING
🇩🇪
Zendesk expert, focus: WFM, QA + Employee Service. Integrations (CRM, ERP), automation, digital transformation, custom MVPs, Hubspot

Robert Cwicinski
CONSULTING
🇩🇪
🇬🇧
Optimizing Zendesk Setups, Zendesk Integration & Automation, Digital Transformation, Portals, Custom Development
We look forward to meeting you!
Customer testimonials
Leafworks Blog
The 10.5 Commandments of Customer Centricity
Customer centricity which is more than just a wall sticker or an abstract guiding principle, but is genuinely at the heart of a company’s operations,
Zendesk Sell alternative: How to find the right replacement for your CRM
Aug 31, 2027 Zendesk Sell will be permanently retired CSV only Emails, call logs & documents cannot be exported Pipedrive Official migration partner recommended by
Creating a customer service roadmap: Why & how
Create a service roadmap: from reacting to shaping Many customer service teams work hard – they resolve tickets, train agents, purchase tools, optimize processes