Get to know Leafworks!
Fast and uncomplicated solutions for your business
- Customer Service
- Customer Centricity and Customer Journey
- Digitalization
Your customer service experts

Marvin Post
SOLUTION HERO
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Zendesk Introduction & Best Practices (Quick-Start), Integrations, Migrations to Zendesk, Customer Support Processes, Telephony (Aircall)

Maik Isernhinke
CONSULTING
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Zendesk expert, focus: WFM, QA + Employee Service. Integrations (CRM, ERP), automation, digital transformation, custom MVPs, Hubspot

Robert Cwicinski
CONSULTING
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Optimizing Zendesk Setups, Zendesk Integration & Automation, Digital Transformation, Portals, Custom Development
We look forward to meeting you!
Customer testimonials
Leafworks Blog
Leafworks at Gut Hungenbach: Working on the Recipe
At some point, rocket leaves started showing up – suddenly salad tasted really bold! Most people loved it, some not so much, but since then
AI in customer service: automation, chatbots and the future of support
AI in customer service – questions many teams are asking: “Will my team be replaced by AI?”“Is AI really worth it?”“Aren’t chatbots just frustrating?”“What about
The 10.5 Commandments of Customer Centricity
Customer centricity which is more than just a wall sticker or an abstract guiding principle, but is genuinely at the heart of a company’s operations,