We are a modern consulting firm focused on delivering results. As a Zendesk Premier Partner, we have helped our clients optimize their customer experience in over 500 projects. Contact us for a free consultation.
Do we still need customer service on the phone? Although communication seems to be shifting more and more to digital channels, the importance of customer
Are you ready for an adventure with the CX or Customer Experience community? If you are passionate about CX, Customer Success and Customer Service and
Our Experience at Zendesk Presents: The CX Update 2023 from Munich At Leafworks, we are always on the lookout for new inspiration, trends and best
Many companies have already recognized that increasing customer loyalty or customer retention rate is of great importance. The more comparable the product is, the more
Better service, lower costs? Excellent customer service is much more than just a buzzword – it is the key to sustainable business growth and can
Zendesk is used by a large number of companies that must comply with the General Data Protection Regulation (GDPR). Through active use, customer data is
The customer service industry’s major trade event CCW, returned to Berlin on February 27th through March 1st, 2023, after a two-year hiatus due to Corona.
Leafworks had the honor of being invited to attend Zendesk’s Sales Kick-Off in Las Vegas, which allowed us to forge new connections and deepen existing
ChatGPT (openAI) has been a known technology for everyone since Nov. 30, 2022, at the latest. This product has changed many people’s view of the
In our free, digital event, “Multichannel Communication and Chatbot Automation”, our experts from Leafworks and Ultimate explained how you can have continuous, asynchronous conversations across
Do you have questions about customer service, customer experience, digitalization, Zendesk, cloud, CRM, business intelligence (BI), or Workday management? Then you’ve come to the right place!
We would be happy to discuss your needs in a free introductory meeting and explore how we can assist you. Book an appointment with one of our consultants today:
Copyright © 2022 Leafworks GmbH
