Events
SAP Integration to Zendesk in 3 Days – Hackathon Report
An SAP integration to Zendesk within 3 days – is that even possible? We honestly didn’t know it before! We received an invitation to participate
Robert Cwicinski
Export of Zendesk Data to External BI Solutions/DWH
The more distributed the system landscape, the more important it is for our customers to have sensible and, above all, comprehensive reporting. The operational reporting
leafworksadmin
How to integrate telephony with Zendesk
Phone and email together account for over 50% of incoming requests in many support teams. Yet telephony often runs parallel to Zendesk rather than inside
leafworksadmin
Integrate Microsoft Dynamics CRM in Zendesk
Do you use both Zendesk and Microsoft Dynamics CRM in customer service? Would you like to show your customer service agents content from CRM so
leafworksadmin
Zendesk Ticket Integration with the Side Tickets App
Sometimes a customer request requires the involvement of different internal departments or external parties (e.g. sales, insurance, shipping). By installing the Side-Tickets-App any agent can
leafworksadmin
Zendesk SAP Integrations for On-Premise installations
We are often asked by our customers how a Zendesk SAP integration can look like for an On-Premise installation. Basically, it does not matter which
leafworksadmin