CCW 2025 free of charge
Meet us at CCW, Call Centre World 2025 in Berlin and let’s find solutions together that will take your customer service and customer communication to the next level!
What we like to talk to you about most:
Inspire customers as a corporate strategy +++ Automate customer service with AI +++ Increase efficiency through intelligent workflows +++ Optimise processes +++ Reduce costs through smart automation +++ Digital transformation +++ Own customer platforms +++ Customer centricity in practice
Don’t have a ticket yet?
No problem – secure a free voucher for CCW 2025 plus an invitation to the bar event with Leafworks now!
CCW 2025: Europe's leading trade fair for customer service innovation
CCW is THE event of the year for customer service and call centre management, a unique platform for discovering innovations and solutions in the field of customer communication.
What you can expect:
- more than 200 international exhibitors
- comprehensive overview of current industry trends
- inspiring presentations by experts
- practice-orientated live demos and workshops
Highlight 2025 is the ‘World of AI & BI’: At the redesigned special area, you can experience how artificial intelligence and business intelligence are revolutionising the future of customer service. Guided tours, interactive forums and live demonstrations make the complex and abstract world of AI accessible and tangible.
- Congress: 24-27 February 2025
- Trade fair: 25 – 27 February 2025
- live at the Estrel Congress Centre Berlin
- digital worldwide
Leafworks at the CCW 2025: Hall 1, A15
As CX experts and the leading Zendesk partner in the DACH region, we will of course be at the forefront. Our experts will be waiting for you at the Zendesk stand in Hall 1, A15 with
- strong coffee and temptations to get weak
- concentrated know-how and the latest trends
- Demo environments for a direct insight into our tools
Let’s meet for coffee – or at the bar?
Exclusively for our customers and partners: On the first evening of the trade fair, 25 February, we invite you to a stylish bar event. You can also register for this using the form below. But don’t wait too long, places are limited!
For you at the CCW 2025
Robert Cwicinski
CEO & CX-CONSULTING
Customer service processes, CX, efficiency enhancement, automation, digital transformation
Lukas Ratschke
CEO & CX-CONSULTING
Customer service processes, tool introductions, best practices and process optimisation in customer care
Free admission to CCW - and to the bar?
- Fill in and send the form
- Receive all information some time in advance: CCW voucher code and registration link as well as information about the bar event
- Use the link and voucher for the free ticket
- Be there, talk to Leafworks and revolutionise your customer service together!
