The CRM consultant: your trailblazer for successful customer relationships
Do you want to take your customer relationships to the next level? Your Leafworks CRM consultant is more than just a consultant – they are your strategic partner for sustainable success in customer management. At Leafworks, our CRM consultants combine technical expertise with a deep understanding of your business processes. Supported by a team of other specialists, they develop solutions tailored to your needs that not only work, but inspire.
Did you know? In a recent study, 74% of respondents stated that CRM solutions give them better access to customer data and enable a more personalized service.
What does a CRM Consultant do at Leafworks?
The Customer Relationship Management Consultants at Leafworks combine the best of both worlds: In-depth technical know-how and a keen sense for people, along with an open ear. Instead of simply selling standardized solutions, we work with you to develop tailor-made concepts that fit your company perfectly.
Our recipe for success:
A positive customer experience is crucial to success in many industries. Nevertheless, we repeatedly see typical mistakes in companies of all sizes that lead to dissatisfied customers and falling sales:
Experience meets innovation
Our CRM consultants have years of expertise and always have their finger on the pulse.
Teamwork makes the difference
Behind each consultant is a team of other specialists as well as proven solutions and tools.
Fast results
We focus on efficient implementation instead of endless concept phases.
Sustainable solutions
Our advice does not end with the go-live - we are happy to remain your long-term partner.
How a CRM consultant works
1. analysis & strategy
Your CRM consultant delves deep into your processes. They analyze existing processes, identify potential for optimization and develop a tailored CRM strategy. In doing so, they always have your business goals in mind.
2. conception & planning
In consultation with other Leafworks experts, the consultant develops a detailed concept. From system selection to integration - every step is carefully planned and coordinated with you.
3. implementation & training
The implementation phase reveals the true strength of our approach: rapid implementation with the highest quality. Your team is involved and trained right from the start.
4. optimization & support
Continuous optimization begins after the go-live. Your CRM consultant will continue to support you and ensure that your CRM solution grows with your company.
Your added value with a CRM consultant
Professional advice at eye level
Efficient process optimization
Sustainable improvement of customer relationships
Measurable success in a short time
Long-term support and assistance
Practical example: JobCloud AG
The result: Just eight weeks after the go-ahead, an efficient CRM system, automated support processes, shorter processing times and significantly higher customer satisfaction were in place.
Your next step towards better customer relationships
Do you want to work with experts to make your support fit for the future? Let’s take your CRM strategy to the next level together. Contact us for a no-obligation initial consultation and find out how professional CRM consulting from Leafworks can turn your company into an example of customer experience in action.
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