Zendesk Newsletter Subscription
Our newsletter includes news about Zendesk products, as well as ideas/tips/tricks about Zendesk.
Feel free to sign up to receive the newest information in your inbox. We send the newsletter maximum 1x per month.
Feel free to sign up to receive the newest information in your inbox. We send the newsletter maximum 1x per month.
Zendesk newsletter subscription
Content
- Product news (Zendesk)
- Tips/Tricks
- Solution ideas
- Integration scenarios
- Events
Creating a customer service roadmap: Why & how
Service Roadmap erstellen – Leafworks Create a service roadmap: from reacting to shaping Many customer service teams work hard – they resolve tickets, train agents,
27. February 2026
Service maturity: Where does your customer service stand today?
1. Know where you’re starting from To plan a route, you need a starting point as much as a destination – without knowing where you
25. February 2026
Service efficiency: Scaling profitably = reducing costs?
TL;DR: Efficiency ≠ cutbacks, because simply reducing costs inevitably leads to a decline in quality. Tactical and strategic skills: e.g., automation, strategic development of self-service,
19. February 2026