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Content
- Product news (Zendesk)
- Tips/Tricks
- Solution ideas
- Integration scenarios
- Events
Leafworks Team-Event October 2021
Thursday, October 7th, 2021. A special day for Leafworks. For the first time, our team was able to meet in such a large group for
4. November 2021
Export of Zendesk-Data to external BI Solutions/DWH
The more distributed the system landscape, the more important it is for our customers to have sensible and, above all, comprehensive reporting.The operational reporting for
19. October 2021
Sentiment Analysis of Ticket Content Using Natural Language Processing (NLP) in Zendesk
Let’s be honest: Nobody likes to wait. This is especially true for dissatisfied customers. In order to prevent customers in a negative mood from migrating
29. September 2021