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Content
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Improve customer relationships with CRM
In Deloitte’s Digital CRM study published in 2020, 92 percent of the CRM decision-makers surveyed described effective customer relationship management
12. November 2026
Measuring AI in customer service: How to read the KPIs
Many customer service teams now use AI and see rising resolution rates from their artificial colleagues in dashboard metrics and
15. July 2026
Leafworks at Gut Hungenbach: Working on the Recipe
At some point, rocket leaves started showing up – suddenly salad tasted really bold! Most people loved it, some not
24. June 2026