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Many customer service teams now use AI and see rising resolution rates from their artificial colleagues in dashboard metrics and AI Analytics. But why does
AI in customer service – questions many teams are asking: “Will my team be replaced by AI?”“Is AI really worth it?”“Aren’t chatbots just frustrating?”“What about
Zendesk can do more – these 4 features could change the way you work When we talk to new customers about their Zendesk use for
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