From Zendesk Insights to Zendesk Explore Professional
How Leafworks helped NovaStor migrate and improve its reporting.
Published on
Starting point
NovaStor, a leading provider of backup, restore and archiving solutions, launched a project to optimise its reporting system. Faced with the challenge of migrating from Zendesk Insights to Zendesk Explore Professional, the company wanted to improve the efficiency and accuracy of its data analysis.
Working together and the results
With help from Leafworks, NovaStor successfully completed the migration in a very short time. The result: improved reporting capabilities, detailed insights into customer data and the ability to make informed business decisions. Working with Leafworks helped NovaStor make better use of Zendesk Explore Professional, process data more efficiently and automate more of its analysis.
Customer feedback
“Service provider of a different kind. Cross-project knowledge, understanding of company processes and very good product know-how are incorporated into the project. The project is not just worked off in a blunt way – here the will is there to deliver the project to the fullest customer satisfaction”.
NovaStor
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