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Do we still need customer service on the phone? Although communication seems to be shifting more and more to digital channels, the importance of customer
Many companies have already recognized that increasing customer loyalty or customer retention rate is of great importance. The more comparable the product is, the more
Better service, lower costs? Excellent customer service is much more than just a buzzword – it is the key to sustainable business growth and can
In contrast to online retail, the customer journey in stationary retail is difficult to map and involves a great amount of effort. The buying behavior
Do you have questions about customer service, customer experience, digitalization, Zendesk, cloud, CRM, business intelligence (BI), or Workday management? Then you’ve come to the right place!
We would be happy to discuss your needs in a free introductory meeting and explore how we can assist you. Book an appointment with one of our consultants today: