Zendesk quick start sessions

The perfect start with Zendesk

You plan to use Zendesk as customer service solution?
We help our customers to do the “right” things in the “right” order.

Customizing

Which customizing is necessary to get started with Zendesk?

Templates, Corporate Design
macros, triggers, automations

 

APPS & Integrations

Which apps help your agents to help your customers?

CRM-integration, similar-tickets,
customer details, e-commerce details

Rollout

You are not sure which steps to do first? Where to start the rollout? Which channels activate first? Which user group should be the first one? 

Zendesk quick start

zendesk-quick-start-sessions

Normally it is not your main-task to implement software solutions. That’s why we are providing the quick start sessions. Together we can define how your first steps with Zendesk can look like.

Your agents are able to use in live mode. Optimal customer service in a few steps. Necessary tasks/customizations can be carried out by LEAFWORKS or by yourself. 

Online Case study

Pilot project with Zendesk for a e-commerce company

“Leafworks helped us to build a prototyp in a very short time for productive usage.  We were able to achieve great results to show our management which benefits we can have when using a solution like this.”

Zendesk Quickstart Session Leafworks Orell Füssli
zendesk-partner

ZENDESK

Partner

We use Zendesk to realize customer service projects. We undertake the customizing, automations, triggers, custom-app development and the integrations into backend systems.

Contact us now!

contact@leafworks.de

+49 40 696 386 96