Aircall: Telephony that rocks.
Voice and SMS
Make calls and send messages directly from Aircall – with local and international numbers, intelligent call distribution and call recording. Ideal for distributed teams and scalable setups without hardware dependencies.
AI Assist
Aircall AI automatically transcribes conversations, creates summaries and recognises relevant content such as moods or next steps. This means that no information is lost and follow-up is significantly faster.
Integrations
Aircall integrates natively with tools such as HubSpot, Zendesk, Salesforce, and Monday. Call data, notes, and recordings automatically end up where you need them—without any manual work.
Analytics
Real-time dashboards and detailed reports provide transparency regarding availability, call volume and team performance. A reliable basis for management, coaching and optimisation.
Cloud telephony that really works
Typical challenges with traditional telephony
Old telephone systems lacking flexibility
On-premise systems are expensive to maintain, inflexible for remote work, and lack modern features. New employees need hardware, and relocations are complicated. Aircall runs in the cloud – set up in minutes, scalable without limits.
No integration with CRM and support tools
Calls run in isolation, call notes must be transferred manually. Sales and support cannot see call history in CRM. This costs time and leads to information loss. Aircall integrates natively with HubSpot, Zendesk, Monday and more.
Lack of transparency and analytics
How many calls are coming in? How long are calls lasting? Who is available and who isn't? Traditional systems don't provide useful reports. Aircall offers real-time dashboards and detailed analytics for data-driven decisions.
No AI support for productivity
Writing meeting notes manually means important information gets lost and there is no automatic summary. Modern AI can take care of this. Aircall AI Assist transcribes, summarises and suggests next steps – automatically.
Aircall implemented correctly – we'll show you how
Aircall only delivers its full value when it is properly configured and integrated. Many teams only use a fraction of its capabilities – for example, without API connectivity, structured data flows, or the use of AI features.
We support you in integrating Aircall into your existing systems – from CRM systems such as HubSpot or Salesforce to support tools such as Zendesk to individual backend or ERP solutions. This includes custom API integrations, automated workflows and clean, traceable data logic.
Whether it’s a standard setup, complex API integration or the targeted use of Aircall AI Assist, we bring experience from over 100 integration projects to the table.
Consulting & Setup
We help you choose the right Aircall setup, configure numbers, teams and routing, and advise you on useful integrations. The goal is a setup that fits your processes right from the start.
Custom Integrations
If standard integrations are not sufficient, we develop custom API connections – for example, to CRM, ERP or proprietary systems. Stable, documented and tailored to your use cases.
Training & Rollout
We provide practical and easy-to-understand training for administrators and users. Whether remotely, on-site or as train-the-trainer courses, we ensure that Aircall is actually used in everyday life.
Aircall features that make the difference
From voice and SMS to AI-powered features, comprehensive integrations and analytics, Aircall offers everything modern teams need.
Voice & SMS
Professional cloud telephony with local and international numbers. Send text messages directly from the system. Call recording, voicemail-to-email and flexible routing options.
AI Assist & AI Assist Pro
AI-powered transcription and summarisation of conversations. Automatic notes, sentiment analysis and action items. Coaching insights for better performance – all automatically.
Native & Custom Integrations
Out-of-the-box integrations with HubSpot, Zendesk, Monday, Salesforce and more. Custom API integrations for your individual backend systems (CRM, ERP, support tools).
Reporting & Analytics
Real-time dashboards for call volume, wait times and team performance. Detailed reports for data-driven decisions. Tag-based evaluations and custom metrics.
Do you need a custom integration?
Are your systems not listed? No problem. We develop custom API integrations for your specific backend systems – CRM, ERP, proprietary tools. Bidirectional, automated and reliable.
Why Leafworks as an Aircall partner?
Integration skills
We have implemented over 100 integration projects – from standard connectors to custom API development. We are familiar with the typical challenges and know how to solve them.
Multi-system experience
We don't just know Aircall – we are experts in HubSpot, Zendesk, Monday and many other platforms. This makes us the ideal partner for complex integrations.
Hands-on implementation
We not only provide conceptual support, but also implement setup, integrations and automations. Structured, pragmatic and with a focus on measurable results.
How to use Aircall correctly – here's how to get started
Three entry points – depending on where you are and what you need.
Aircall consultation
The smart way to get started: a few hours of setup consultation. We help you with configuration, show you best practices for routing and teams, and identify useful integrations. Ideal if you are already using Aircall.
Quick Start
Aircall Quick Start is our proven approach for a smooth start: analysis, number porting, setup, integration and training – structured and straightforward.
Custom API Integration
Custom development: We develop custom API integrations for your backend systems (CRM, ERP, proprietary tools). Bidirectional, automated and documented.
Ready for the next step?
Whether you’re already using Aircall or still evaluating it, Marvin will help you make your decision and optimise your setup.
Together, we’ll determine whether and how Aircall fits into your existing infrastructure.
Marvin Post
Solution Hero