The universal toolkit: small helpers with a big impact
To solve many of the most common Zendesk problems in one fell swoop, we’ve simply bundled together the 7 best Leafworks apps. Introducing the Universal Toolkit!
Even as big Zendesk fans, we have to admit: Not every requirement can be easily mapped, especially in complex processes. Anyone who works with several departments, external partners or long ticket histories will be familiar with this: information is scattered, the history becomes confusing, attachments are difficult to find and everything requires an enormous number of clicks.
After seeing this time and time again, we have developed a set of special apps that tackle the widespread pain points – the Leafworks apps, known from the Zendesk Marketplace. We have now bundled the 7 most effective ones for the really common applications into a toolkit that will save you up to 50% compared to buying them individually.
How much do you save with the toolkit? The savings calculator will tell you!
What the Universal Toolkit solves
| Challenge | Solution / App |
|---|---|
| 1. Too many manual clicks and processes. |
|
| 2. Very long ticket threads, information is unclear. |
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| 3. Important information is spread across multiple tickets. |
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| 4. Unclear instances (ticket fields, workflows) |
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| 5. Relevant attachments are hard to find. |
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| 6. Communication with third parties is cumbersome. |
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| 7. Sensitive data was misaddressed or forwarded. |
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| 8. Information must be extracted manually from tickets. |
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| 9. Manual search for customer or system information. |
|
Everything important at a glance
With the Universal Toolkit, we have put together our storm-tested apps in such a way that they specifically complement Zendesk where processes become more complex – without additional interfaces or administrative overhead.
only $9 per agent per month
up to 50% cheaper than buying individually
100% UI-based
no data access by Leafworks
scalable & low-maintenance
runs stable – minimal effort to operate
GDPR-compliant
privacy by design – transparent & secure
including technical support
quick help from our team
How much you can save
Individually, the 7 apps would always be significantly more expensive – but how much in your case? Find out:
Universal Toolkit
Universal Toolkit
7 Zendesk Apps Included
Side Tickets Premium
View on Zendesk Marketplace →
Attachments Manager
View on Zendesk Marketplace →
Deeplinks Plus
View on Zendesk Marketplace →
Conditional Fields
View on Zendesk Marketplace →
Ticket Manager Plus
View on Zendesk Marketplace →
Related Tickets
View on Zendesk Marketplace →
Alert Wrong User
View on Zendesk Marketplace →
Your Savings:
$103 (59.5%)
per month
Don't believe us! Just test it for yourself.
The Universal Toolkit can be tried out free of charge for 14 days – with all functions, directly in your existing Zendesk instance.
If you have any questions, you can reach our app team at app-support@leafworks.de. You can also find a complete overview of all functions and FAQs in the HelpCenter.
