Get to know Leafworks!
Fast and uncomplicated solutions for your business
- Customer Service
- Customer Centricity and Customer Journey
- Digitalization
Your customer service experts

Marvin Post
SOLUTION HERO
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Zendesk Introduction & Best Practices (Quick-Start), Integrations, Migrations to Zendesk, Customer Support Processes, Telephony (Aircall)

Maik Isernhinke
CONSULTING
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Zendesk expert, focus: WFM, QA + Employee Service. Integrations (CRM, ERP), automation, digital transformation, custom MVPs, Hubspot

Robert Cwicinski
CONSULTING
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Optimizing Zendesk Setups, Zendesk Integration & Automation, Digital Transformation, Portals, Custom Development
We look forward to meeting you!
Leafworks Blog
Customer Service Software: The Ultimate Guide for 2026
The right software for your customer service? Are you looking for the best solution for helpdesk, live chat or omnichannel support? We compare the leading
Leafworks in Frankfurt: From Smoke and Fire
Ten months is too long! We hadn’t seen each other since January, so it was high time for a new offsite. Frankfurt was conveniently located
Customer service: definition, tasks and trends
Customer service is more than just answering customer queries. Good customer service is a central component of successful customer relationships – from the first question