Get started now with Zendesk AI
We help you to improve faster - with AI that really takes the pressure off your customer service.
- Only certified German-speaking Premier Partner for Zendesk AI
- Over 700 successful projects, from start-up to enterprise
- Clear services, fair prices


Our Zendesk AI specialists

Marvin Post
SALES MANAGER
- Zendesk implementations & procedures (quick start)
- Zendesk AI Agents
- Integrations
- Migration to Zendesk
- Customer service processes
- Telephony

Maik Isernhinke
CONSULTING
- Workforce Management
- Quality Assurance
- Employee Service
- AI Agents
- Integrations (CRM, ERP)
- Automation
- Digital transformation + custom MVPs

Robert Cwicinski
CONSULTING
- Optimization of Zendesk setups
- Zendesk AI Agents
- Integration
- Automation
- Digital transformation
- Customer portals
- Custom development
How it works
- Choose a free appointment: directly with one of our experts. At least 30 minutes!
- Receive an invitation: incl. Zoom link
- Let’s begin together: with concrete ideas for your AI assignment
💡 You can also forward the appointment internally if you want colleagues to join you.
Customer testimonials
Leafworks supported us efficiently and effectively in the restructuring and optimization of Zendesk. Our consultant Tobi was hands on at all times so that we were able to complete the project on time, successfully and without additional costs. As soon as our team feels comfortable with the new features, we will tackle the second phase with Zendesk together with Leafworks. You have our trust for sure! Thanks to you.
Leafworks helped us very well with the initial setup of our ZenDesk instance and with the training of our employees, as well as with the implementation of our ERP interface. All the contacts I have had with Leafworks have been very friendly, constructive and productive. I have always been helped very well and above all quickly and we feel that we are in very good hands there. I look forward with great confidence to the next projects with the Leafworks agency and look forward to further good cooperation!
We chose the agency Leafworks because of Zendesk's recommendation. Leafworks carried out the complete setup of Zendesk for us, including the connection of all our online stores and the migration from our old CRM. The support provided by Leafworks was exemplary. Leafworks stood out in particular for its flawless communication and in-depth know-how, which meant that the collaboration was excellent and all problems could be solved. Nothing was left to be desired. We can recommend Leafworks without reservation and look forward to working with them again in the future, as we always have special requests that are implemented by Leafworks. Even when new problems arise, the agency can be relied on at short notice. Many thanks for the great support 🙂
It is always a pleasure to work with Leafworks as a customer. Direct and easy contact, quick response and the stuff just works as it should!
Thanks to Leafworks, we had a CSM ready for use in a short space of time. Even after the launch, Leafworks is always at our side and supports us quickly and easily, both with ad hoc solutions and best-practice recommendations or general advice. The speed and simplicity of the support, the knowledge of our setup and the creative solutions are impressive. This is why we will continue to rely on Leafworks' support in the future, as their know-how and expertise helps us to develop Zendesk in the right direction and saves us a lot of time during implementation. I would definitely recommend Leafworks.
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