Free admission to CCW 2026 – secure your ticket
Meet us at CCW, Call Centre World 2026 in Berlin and let’s find solutions together that will take your customer service and customer communication to the next level!
Don’t have a free CCW ticket yet?
No problem – secure your voucher for CCW 2026 plus an invitation to the evening event on the first day of the trade fair with Leafworks now!
What you can expect at CCW 2026
CCW 2026 is Europe’s leading trade fair for customer service, contact centres and modern communication. If you want to find out about trends such as AI, automation and efficient service processes, you’ll find everything you need here in one place.
What you can expect:
- More than 200 international exhibitors
- Comprehensive overview of current industry trends
- Inspiring presentations by experts
- Practical live demonstrations and workshops
The highlight in 2026 will once again be the “World of AI & BI”: In this special area, you will experience how artificial intelligence and business intelligence are revolutionising the future of customer service. Guided tours, interactive forums and live demonstrations make the complex and abstract world of AI accessible and tangible.
- Congress: 23–26 February 2026
- Trade fair: 24–26 February 2026
- Live at the Estrel Congress Centre Berlin
- Digitally worldwide
Leafworks at CCW 2026: Hall 1, A15
As CX experts and leading Zendesk partner in the DACH region, we are naturally at the forefront. Our experts await you at the Zendesk stand in Hall 1, A15, with
- strong coffee and temptations to make you weak
- concentrated know-how and the latest trends
- demo environments for a direct insight into our tools
What we would most like to talk to you about:
- From quick wins to strategic roadmaps
- Inspiring customers as a corporate strategy
- Automating customer service with AI
- Efficiency through intelligent workflows
- Optimising processes
- Reducing costs through smart automation
- Digital transformation
- Own customer platforms
- Customer centricity in practice
Shall we meet for coffee – or at the bar?
Exclusively for our customers and partners: On the first evening of the trade fair, 24 February, we invite you to a stylish evening event. You can also register for this using the form below. But don’t wait too long, places are limited!
For you at CCW 2026
CEO & CX-CONSULTING
Customer service processes, CX, efficiency improvement, automation, digital transformation
Sales Manager
AI in customer service, CX, Zendesk QuickStart, efficiency improvement, automation, digital transformation
CEO & CX-CONSULTING
Customer service processes, tool implementations, best practices and process optimisation in customer care
Free admission to CCW – and to the bar?
- Fill out the form and submit it
- Receive all the information: the CCW voucher code and registration link immediately, and all the information about the evening event shortly before the event
- Use the link and voucher for your free ticket
- Join us, talk to Leafworks and let’s revolutionise your customer service together!