Zendesk events in March 2026

CX Inspiration meets practice!

Join us live as AI experts and industry leaders present the latest CX developments transforming service, building loyalty and shaping strategies – including a hands-on AI Agents Workshop where you can apply the trends directly.

Two DACH dates with us worth attending

Vienna

Zoku Vienna · Austria

📅 12 March 2026
⏰ from 3:00 PM

📍 Perspektivstr. 6, 1020 Vienna

Agenda

3:00 PM	Arrival & Registration
3:30 PM	Welcome – Tanja Hilpert, VP Central Europe
3:40 PM	Zendesk Insights: CX Trends & AI Innovations
4:00 PM	AI Agents Workshop Part 1
5:00 PM	Short Refreshment Break
5:15 PM	AI Agents Workshop Part 2
6:15 PM	Customer Spotlight
6:30 PM	Networking, Fingerfood & Drinks
8:00 PM	End of Evening

Cologne

Sturm|haus Budo Köln · Germany

📅 26 March 2026

📍 Luxemburger Str. 104–126, 50939 Cologne

Agenda

3:00 PM	Arrival & Registration
3:30 PM	Welcome – Tanja Hilpert, VP Central Europe
3:40 PM	Zendesk Insights: CX Trends & AI Innovations
4:00 PM	AI Agents Workshop Part 1
5:00 PM	Short Refreshment Break
5:15 PM	AI Agents Workshop Part 2
6:15 PM	Customer Spotlight
6:30 PM	Networking, Fingerfood & Drinks
8:00 PM	End of Evening

CX Trends across Europe

If you’re in Poland or Estonia in March, or want to pass this on to someone who is: Zendesk is also hosting the CX Trends tour in Krakow and Tallinn. We won’t be there in person, but it’s definitely worth attending!

Krakow · 4 March 2026 · Zendesk Office

Tallinn · 24 March 2026 · Lutheri Ärimaja

Date And Time

Location

Event Category

Upcoming Events

Zendesk events in March 2026