Get to know Leafworks!
Fast and uncomplicated solutions for your business
- Customer Service
- Customer Centricity and Customer Journey
- Digitalization


Marvin Post
SALES MANAGER
Zendesk Introduction & Best Practices (Quick-Start), Integrations, Migrations to Zendesk, Customer Support Processes, Telephony

Maik Isernhinke
CONSULTING
Zendesk expert, focus: WFM, QA + Employee Service. Integrations (CRM, ERP), automation, digital transformation, custom MVPs

Lukas Ratschke
CONSULTING
Customer Support Processes, Customer Support Optimization, Customer Journey, International Rollouts, Change Management

Robert Cwicinski
CONSULTING
Optimizing Zendesk Setups, Zendesk Integration & Automation, Digital Transformation, Portals, Custom Development
We look forward to meeting you!
Leafworks Blog
Zendesk Explore dashboard migration: What you need to know
Explore dashboards are migrated: What you need to know (and do) now Zendesk is fundamentally changing its Explore Dashboard Builder. What looks like a routine
Get more from Zendesk: 4 new features to activate now
Zendesk can do more – these 4 features could change the way you work When we talk to new customers about their Zendesk use for
AI in customer service: automation, chatbots and the future of support
AI in customer service – questions many teams are asking: “Will my team be replaced by AI?”“Is AI really worth it?”“Aren’t chatbots just frustrating?”“What about